School Cafeteria Staff Customer Service Training Sample

More Than Food Service A young child slips and drops her tray of food, causing it to go everywhere. When everyone looks at what caused the noise, the girl bursts out crying from embarrassment. What do you do?		Dealing With Parents A young child slips and drops her tray of food, causing it to go everywhere. When everyone looks at what caused the noise, the girl bursts out crying from embarrassment. What do you do?
Policy Concerns A new student tells you she has forgotten her meal card account number. What do you do?		Extra Issues Two middle-school boys erupt into fighting while in line. Quick, what do you do?
Dealing With Staff The school’s football coach is complaining about the quantity of food served compared to its cost. He is speaking loud enough for the entire dining room to hear. How do you respond?		Maintaining Standards A student is complaining that one employee’s hair net does not cover every strand of her hair. How do you respond to this complaint?