Customer Service Training Tips and Thought #41 How can you know if a person will be "customer friendly" before you hire?

All too often, companies hire people assuming everyone will have basic customer service skills. Either that, or the business is just trying to fill slots. Times are tough, give your candidates a few service scenarios before you hire. Know their foundation.
 

 

Unique Training Solutions
P.O. Box 9491 • Nampa, ID 83652
© 1996-2010 All Rights Reserved