You can keep your team focused on the issues critical to success in the restaurant and hospitality industry. You can stay ahead your competitors by conducting short, simple, and effective pre-shift meetings. Do not put this off as what you would do in an ideal world, because you will put it off forever. QE makes delivering pre-shift meetings easy... on you and your team!

Customer Service covers issues confronted by your servers and managers. Know how to handle the situations your team will face. You can use these situations in your pre-shift strategy to build preparedness.

Sales Opportunities has scenarios and dialogues designed to prompt your service staff to recognize sales opportunities. Offerings are logical and easy with suggested dialogs and proper follow through. Let us customize these for you! Restaurant pre-shift meetings are the ideal method for rolling out a Limited Time Offer or new menu items.

Food Safety keeps your team aware and on guard. This is an ideal tool for preparing your crew members for the jump to management, and it is perfect for keeping the manager's skills sharp. Pre-shift meetings are the perfect setting to keep your team thinking in terms of food safety and sanitation. Do not let a mistake damage your business!

Basic Management Skills has scenarios covering leadership, decision-making, motivation, time-management, training subordinates, and communication.

Employee Relations includes situational questions ranging from diversity to the friction created when employees interact with staff members within their own, and other departments.

Professional Standards contains ethics, etiquette, dress and grooming standards in our easy discussion format. This is an excellent venue for setting guidelines and ensuring practical understanding of these criteria.