Pre-shift Meetings can be easy to deliver to your entire chain!
Team sales and service meetings are not just for restaurants. Focus your team on the issues that will make your business a success. Whether you call them a huddle, a pre-shift or a team meeting, QE makes delivering quick and easy meetings a snap.
Customer Service includes realistic situations that confront retail associates
and management personnel. These situations can be customized for your business.
has scenarios and dialogues designed to prompt retail associates
to recognize sales opportunities. Logical product/service offerings,
recognizing and responding to objections, and proper referral
and closing, are covered. These too, can be customized for your business!
Safety keeps your team aware and on guard.
This is an ideal tool for preparing your crew members for the jump
to management, and it is perfect for keeping the manager's skills sharp! This subject is not just for restaurants, but retail too.
Skills has scenarios covering leadership, decision-making,
motivation, time-management, training subordinates, and communication.
includes situational questions ranging from diversity to
the friction created when retail employees interact with staff members
within their own, and other departments.
Standards contains ethics, etiquette, dress and grooming
standards in our easy discussion format. This is an excellent
venue for setting guidelines and ensuring practical understanding
of these criteria.
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