A gentleman is on the phone complaining that it is silly to bill him for his four minute phone call asking a quick question. What do you say to this man’s complaint?
A person is on the phone and is complaining that her boss is refusing to pay for an account reconciliation. You see that her accountant clearly noted this was done at her insistence. What do you say?
A client has been told that his use of business lunches may be excessive. While at the lunch a day later, you see this client having lunch with one of his assistant managers. What, if anything, do you do after seeing this?
Other than the cost, name one reason for the popularity of tax preparation software.
A man claims he has been assessed penalties for his incorrect tax filing and he feels it is our error that caused this issue. The problem is that you remember this late filing man from a year before making the same claim. What, if anything do you do?
A woman is asking if you would write up a phony receipt for today’s consultation. She explains that her husband would be furious and violent if he learned about her consultation prior to being served with the papers for divorce. What is your response?
