When you shake someone’s hand during an introduction what else should you do?
You have a problem to discuss with your supervisor, who is extremely busy trying to meet a deadline. What do you do?
You need to interrupt a co-worker who is speaking with a customer. What do you say and do?
You know of a supervisor that everyone else calls by her first name, Sue. When you were hired you were informed that she was Ms. Davis. If you need to speak to her, how will you address her?
If a person is going to wear a perfume or a cologne, how would you describe the best way to choose and wear it?
What is the difference between a little flirtation and sexual harassment?
