A potential customer tells you he sleeps during the day, and would like to know if we schedule late afternoon or evening appointments. How do you answer?
You do not like visiting one client because she has cats that use her entire house as a litter box. It is so bad smelling your eyes water, and yet you do your best to clean. Today, our client wants to know why her house looks so clean and orderly, but smells when she gets home. How do you answer?
There is a Realtor asking if we would like to bid on a contract to clean up houses prior to being put on the market for sale. You have heard horror stories about just how filthy foreclosed houses can be. How do you respond at this stage?
While cleaning a new client’s private office, you see many photos of children, with a majority of them in the nude. These are sitting on a shelf in a cabinet where the door was left open. What do you do?
One client often has a toilet clogged when you arrive. It is disgusting and you wonder if a plumber could help, but clearly the client does not seem to care to use a plunger. What do you tell the client when the lady of the house asks if there is anything she could do to lower her costs now that it is time to renew her contract?
One client likes to leave his window open and it has a broken screen. This makes the dusting a real chore every visit. Do you say anything to the client, and if so, what do you say?
