Liquor Store Sample

 

Knowing Your Business.

A man in his mid-20s tells you he will be meeting his future father-in-law today. He wants to impress him and ask you to suggest what he should purchase to have the basics in his liquor cabinet. He admits to not being a drinker of alcohol himself. How do you respond to this request?

Knowing the Law.

In our business, who is responsible for verifying the age of a purchasing customer?

Knowing Your Product.

A woman wants to know if one brand of vodka is worth the additional price compared to another well-known brand. How do you answer this question?

Questions of Degree.

A young woman has entered the store and is purchasing a bottle of whiskey. She seems a little nervous, and when you check her identification her driver’s license shows that she is 23 years of age. You look outside the store, and notice two younger men, possibly teenagers, waiting outside. What do you say or do?

Responsibilities To Customers.

You have noticed a customer purchasing from us on an almost daily basis and suspect the man is an alcoholic. Today he is in with blood shot eyes and flushed cheeks, and again is purchasing another bottle of bourbon. What, if anything, should you say or do?

Meeting Demand.

How should we determine which brands of a particular liquor should be stocked?