A man is interested in purchasing a new large RV. He wants to know if he needs to have a special driver's license in order to drive this bus sized vehicle. How do you answer him?
An elderly woman calls and wants to know if there is FHA financing on RVs if it is her primary dwelling. What is your answer to this unusual question?
A couple of weeks ago a man purchased a fifth wheel and then left as a happy customer. He has returned today, after his two week vacation and is complaining that his new toy does not have much in the way of water pressure. How do you handle this complaint?
You have a couple wanting to hear an explanation from you. 10 days ago this couple wanted to know when we would receive a new fifth wheel. You checked with the sales manager and were told that it would arrive within one week. The fifth wheel has yet to arrive. What do you say?
A couple has decided to purchase a 16 foot boat. When they show up with their "tow vehicle" you're stunned to see them show up in a compact car with a trailer hitch. What do you say or do now?
What are the top two reasons people look at purchasing a boat, and then decide not to?
